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Chapter I — Contact

Request a
specialized evaluation.

The team reviews the initial information and guides the next step.

International Patient Contact

Request an initial evaluation from our clinical team.

Do not include examination reports or intimate images in this form.

This channel does not handle emergencies. If you need immediate care, seek a local health service.

Your information is handled with professional confidentiality and data security. Privacy notice (Portuguese)

IIProcess

The request follows a four-step institutional process.

After submission, the team reviews the initial information and guides the next step, which may involve a consultation, review of examinations or a second opinion. Submitting the form does not confirm an appointment.

Institutional setting where clinical evaluations are conducted
  1. 01Step 1

    Request an Evaluation

  2. 02Step 2

    Short form

  3. 03Step 3

    Team screening

  4. 04Step 4

    Guidance on the next step

IIIPathways

Three distinct pathways
for three audiences.

Patients, physicians and international patients follow their own pathways from the initial contact.

IIIPatient

Request an Evaluation

A pathway for patients seeking a specialized evaluation or second opinion.

Request an Evaluation
IIIInternational

Request an Evaluation

A pathway for international patients seeking genital reconstruction in Brazil.

Request an Evaluation
IVLocation

Locations

Clinical care is provided in Brazil, with a specific pathway for international patients.

Salvador

Bahia — Brazil

Centro Médico Hospital Aliança (HA) — Rede D’Or. Av. Juracy Magalhães Júnior, 2096, room 711 — Rio Vermelho, Salvador–BA, 41920-000.

São Paulo

São Paulo — Brazil

Av. Brigadeiro Faria Lima, 3900, 7th floor — Itaim Bibi, São Paulo–SP, 04538-132.

International

International care

International care is available.

International pathway
VInformation

Frequently asked questions

Only verified information. Individual clinical questions are answered during an evaluation.

How does the initial contact work?

Initial contact is made through an evaluation request. The information provided is screened by the team, which then guides the next step. Submitting the form does not confirm an appointment.

Is a medical second opinion available?

Yes. A second opinion is available for cases involving previous surgery or a treatment plan that has already been recommended.

Where are consultations held?

Consultations are held in Salvador and São Paulo.

What should I consider if I live in another city or country?

Travel, available examinations, length of stay, support during recovery and a follow-up plan should be considered from the beginning.

Can I send test results or medical reports through this form?

No. This form does not accept test results, medical reports or intimate images. If those documents are needed, the team will explain how to share them through a secure channel after the initial contact.

Are international patients seen?

Yes. Initial contact helps the team understand the request and guide the next step based on the individual case.

VIRequest

International patient contact

Briefly describe the case and, whenever possible, mention previous surgeries and recent examinations. The information is handled with professional confidentiality.

Requests received through this channel

  • Specialized evaluation
  • Medical second opinion
  • Complex reconstructive cases
  • Information about the TCM Technique
  • Referral by a healthcare professional
  • International care

International Patient Contact

Request an initial evaluation from our clinical team.

Do not include examination reports or intimate images in this form.

This channel does not handle emergencies. If you need immediate care, seek a local health service.

Your information is handled with professional confidentiality and data security. Privacy notice (Portuguese)

VIIClosing

Care begins with understanding the case and guiding the next step.

The initial information is reviewed by the team to organize the care pathway. Submitting the form does not confirm an appointment.

Confidential information — handled with professional confidentiality